We take data privacy seriously

The protection of your privacy when processing personal information is very important to us. When you visit our web site, our web servers by default save the IP of your internet service provider, the web site from you came to our web site, our web sites that you accessed and the date and duration of your access. This information is essential for the technical transmission of web sites and safe server operation. The data is not evaluated for personal information.

If you send us information by a contact form, the information will be backed up on our servers. We will use your information exclusively for processing your request. Your information will treated as confidential. Third parties will not have access to it.

Responsible authority:

ROPA Fahrzeug- und Maschinenbau GmbH

Sittelsdorf 24

84097 Herrngiersdorf

Tel.: +49-(0) 87 85 - 96 01 - 0

Email: info@ropa-maschinenbau.de

Personal information

Personal information is information about you. It includes name, address and email address. You are not required to give any personal information to access our web site. In some cases we will require your name and address and additional information to be able to offer the desired service.

The same applies if we supply you with information at your request or if we respond to your questions. We will always inform you in such cases. Otherwise we will only save information that you automatically or freely provide.

If you make use of our services, we generally only collect the information absolutely necessary to provide our services. We may request additional information, which may be supplied voluntarily. If we process personal information, this is to be able to offer our services or for our business purposes.

Automatically saved information

Server log files

The page provider automatically collects and saves information in what are referred to as server log files, which your browser automatically sends to us. This includes:

• date and time of request

• name of requested file

• page from which the file was requested

• access status (file sent, file not found, etc.)

• web browser and operating system

• complete IP address of the requesting computer

• volume of data transferred

This information is not combined with other sources of information. The information is processed in accordance with Art. 6(1)(f) GDPR based on our authorised interest in improving the stability and functionality of our website.
The information is stored for a short time for technical security, in particular for the prevention of attempts to access our web servers. We cannot identify individuals using this information. The information is anonymised no later than seven days after collection by abbreviating the IP address at domain level, making it impossible to identify the specific user. The information is then processed in anonymised form for statistical purposes; it is not compared with other databases and is not accessible for third parties either in whole or in the form of an extract. The number of web page accesses is only shown as part of our server statistics, which we publish every two years in our activity report.

Cookies

If you access our web sites, we may save information on your computer in the form of cookies. Cookies are small files that an internet server sends to your browser and are saved on your hard disk. They only save the IP address, no personal information. The information in the cookies allows us to recognise you the next time you access our web site, which makes access easier for you. The legal basis for the use of cookies is the authorised interest in accordance with Art. 6(1)(f) GDPR.

You can of course also access our web sites without accepting cookies. If you do not wish your computer to be recognised next time you access our web sites, you can not accept cookies by changing the settings in your browser to "reject cookies". See the instructions in your browser for this procedure. However, if you do not accept cookies, you may encounter restrictions when accessing some sections of our web sites.

Google Doubleclick

Doubleclick by Google is a service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Doubleclick by Google uses cookies to present advertisements tailored to your interests. A pseudonymous identification number (ID) is assigned to your browser in order to check what advertisements have been displayed in your browser and what advertisements have been called. The cookies do not contain any personal information. Using DoubleClick cookies simply allows Google and its partner websites to display advertisements based on previous visits to our websites or other websites in the internet. Google sends the information generated by the cookies to a server in the USA and saves it there. Google observes the privacy provisions of the Privacy Shield agreement and is registered with the Privacy Shield programme of the US trade department. Google will transfer information to third parties only for legal requirements or for processing orders. Google never combines your information with other information compiled by Google.

By using our websites you state that you agree to Google processing the information compiled about you and you agree to the type and manner of data processing described above and the stated purpose. You can prevent the storage of cookies by changing settings in your web browser; however, please note that in this case you will not be able to make full use of all the functions of our websites. You can also prevent Google from recording the information generated by the cookies and based on your usage of the websites and prevent Google from processing this information by downloading and installing the following browser plugin at the link at the DoubleClick deactivation extension. Otherwise, you can disable Doubleclick cookies with this opt-out.

Google web fonts

Google Fonts (https://fonts.google.com/) are used to improve the display of the information on our web pages. When the web page is opened, the fonts are downloaded into the browser cache to be used for display. If the browser does not support Google Fonts or does not allow access, the text will be displayed in a default font. When the page is opened cookies will not be saved on the viewer's computer. Data sent in connection with the web page call are sent to resource-specific domains such as fonts.googleapis.com or fonts.gstatic.com. Information is not combined with information compiled or used in connection with the simultaneous use of authenticated Google services such as Gmail.

You can set up your browser to prevent the download of fonts from Google servers (e.g. by installing add-ons such as NoScript or Ghostery for Firefox). If your browser does not support Google Fonts or if you prevent access to the Google servers, text will be displayed in the default font of your system. For information on the terms and conditions of privacy of Google Fonts see:

https://developers.google.com/fonts/faq#Privacy

Information on the Google privacy statement and Google terms and conditions of use can be found at Google: http://www.google.com/intl/de-DE/privacy/

Plausible Analytics (web analysis service)

We use the Plausible Analytics web analysis service on our website.

YouTube in extended privacy mode

We use YouTube to show videos. Videos are embedded in extended privacy mode. Like most websites, YouTube also uses cookies to collect information on visitors to its websites. Among other purposes, YouTube uses this information to record video statistics to prevents fraud and to improve the user experience. This also results in a connection to the Google DoubleClick network. If you start the video, this may trigger additional data processing. We have no influence on further data processing. See the YouTube privacy statement for more information on privacy at YouTube: http://www.youtube.com/t/privacy_at_youtube

Customer account

Every customer who registers with us receives password-protected direct access to the customer's inventory data (customer account) that we maintain. You can view information on your completed, open and recently shipped orders and manage your address information, bank account information and the newsletter. You are required to treat your personal access information as confidential and not to allow access by unauthorised persons. We cannot accept any liability for misuse of passwords, unless we are responsible for the misuse.
We offer the "stay logged in" function to make you visit to our websites as easy as possible. This function allows you to use our services without having to log in again every time you access the website. However, for security reasons you will be requested to enter your password again if you wish to edit your personal information or if you wish to submit an order. We recommend that this function not be used if the computer is used by more than one person. Please note that the "stay logged in" function will not be available if you have a setting that automatically deletes cookies after every session.

Safety

We have implemented technical and administrative measures to protect your personal information from loss, destruction, manipulation and unauthorised access. All our employees and service providers are subject to the applicable privacy laws.

All personal information that we collect and process is encrypted before it is transferred. This means that your information cannot be misused by third parties. Our security precautions are subject to a continuous improvement process and our privacy statements are continuously revised. Please ensure that you have the latest version.

Personal rights

You have the right to disclosure, correction, deletion or restriction of the processing of your stored information at any time. You have the right to object to the processing of your information, the right to transfer of information and the right to submit a complaint in accordance with the provisions of the privacy law.

Right of disclosure:

You can request disclosure from us of whether and to what extent we are processing your information.

Right of correction:

If we are processing your information that is incomplete or incorrect, you may request correction or completion by us at any time.

Right of deletion:

You may request us to delete your information if we are processing it illegally or if the processing does not conform to your rights to privacy. Please note that there may be reasons that prevent immediate deletion, such as legal requirements for retention of information.

Regardless of the perception of your right of deletion, we will delete your information immediately and in full unless transactional or legal retention requirements prevent deletion.

Right to restrict processing:

You may request the restriction of processing of your information if

• you dispute the correctness of the information for a period sufficient to enable us to check whether the information is correct,

• processing the information is illegal, but you reject deletion and instead demand a restriction on usage of the information,

• if we no longer require the information for the stated purpose but you still need it for enforcement or defence of legal claims, or

• you have submitted an objection to processing the information.

Right of transfer of information:

You may request us to to provide you with the information that you have given us in a structured, standard and machine-readable format and to allow you to transfer the information to another responsible party without interference by us provided that

• we are processing this information subject to revocable approval by you or for fulfilment of a contract between us, and

• the information is being processed by computerised procedures.

If it is technically feasible, you may request a direct transfer of your information to another responsible entity.

Right of objection:

If we are processing your information for an authorised interest, you may submit an objection to this processing at any time; this would also apply to profiling based on these provisions. We will then stop processing your information, unless we can demonstrate mandatory reasons for processing that take precedence over your interests, rights and freedoms or if the processing is intended for enforcing, exercising or defending legal claims. You can stop the processing of your information for the purpose of direct advertising without giving a reason.

Right of appeal:

If you believe that we are violating German or European law in processing your information, please contact us to allow us clarify the situation. You of course also have the right to contact the relevant security regulator, the state privacy authority.

If you wish to enforce one of the stated rights against us, please contact our privacy officer. In case of doubt we may also request additional information to confirm your identity.

Changes to this privacy statement

We reserve the right to revise our privacy statements if this is required due to new technology. Please ensure that you have the latest version. If this privacy statement is fundamentally changed, this will be announced on our web site.

Any persons who have questions about information privacy can contact us as follows:

Mr. Gerald Lill

Projekt 29 GmbH & Co. KG
Ostengasse 14
93047 Regensburg

Tel.: 0941 2986930
Fax: 0941 29869316
E-mail: gl@projekt29.de
Internet: www.projekt29.de

Information to be provided in accordance with Art. 13 GDPR

The protection of your personal data is very important to us.

• Privacy statement: Barrier-free as text
• Privacy statement: As PDF file for download or print